Here are some of the most common support questions we see regarding usage of Android TV and Google TV devices Please read these before opening a support ticket Can my TV install the app? If your TV is relatively new is running Android TV or Google TV and has the Google Play Store app available, […]

Use your existing Android TV / Google TV or purchase a Chromecast with Google TV device to display information such as dashboard, clocks, images and video on screens in your business with VuePilot and the VuePilot Player for Android TV Why Use Android TV / Google TV? Many consumer televisions come by default running theAndroid […]

The VuePilot software is used to display your content onto the connected screens.  It communicates directly with your TV or display devices.   We often refer to this as the “player” software and it is responsible for “playing” the rotations on your screens. You do not need to install the player software on your own desktop […]

The Raspberry Pi is a very versatile peice of hardware that can handle even the most demanding of digital signage requirements. One of the most important choices when purchasing hardware for your Raspberry Pi players aside from the actual Pi itsself, is the enclosure or simply the case that the Raspberry Pi sits in. The […]

Plugging in a keyboard and mouse to your VuePilot Raspberry Pi can be a hassle when the screen is on the other side of the building, the good news however is that the ability to remotely manage your Raspberry Pi device is built into the operating system and uses standard VNC software. VNC is disabled […]

The VuePilot licenses are issued to your machines based on it’s name and a few other elements. When you activate a new machine, an API call is made to our servers with information about the machine you’re activating which then returns an encrypted license that is placed on your machine. This license is then used […]

Audio Not Working? How To Enable Audio Some customers have reported issues with sound not playing from the Raspberry Pi when using their own devices with VuePilot.  This is due to the Raspberry Pi operating system missing an audio library that the snap package depends on. We recommend customers use our official Raspberry Pi VuePilot […]

There are two ways you can use your Raspberry Pi as a VuePilot player.  The first way is to flash our official VuePilot image onto your SD card which will give you a pre-configured operating system that is completely setup and ready to go. The second way is to simply install the VuePilot software onto […]